TERMS & CONDITIONS


TERMS & CONDITIONS
In these Terms and Conditions “we” and “us” means NEFERTITI SPA, the Website Owner, and “you” means you the customer or site visitor.

Please read the Terms and Conditions carefully before placing any orders on www.nefertitispa.com.au

These Terms and Conditions together with your treatment constitute the entire contract between us and you for the supply of treatments. No other Terms and Conditions will apply. The contract may not be altered unless agreed to by us in writing or via email.
From time to time we may change the Terms and Conditions on www.nefertitispa.com.au please make sure you have read our Terms and Conditions at the time of purchase or payment of a treatment.

Please direct all enquires to info@nefertitispa.com.au. Please allow at least 24 hours for us to respond to your enquiry.

OUR GUARANTEE
NEFERTITI SPA aims to provide exceptional customer service to all its customers. We are determined to ensure you are very satisfied with your treatment. If you have any concerns or questions regarding your treatment please email info@nefertitispa.com.au and we will endeavour to rectify the situation for you as soon as possible.

GST
NEFERTITI SPA prices are inclusive of the 10% GST charge on purchases and payment of treatments. All prices shown on www.nefertitispa.com.au are inclusive of GST.

CURRENCY
All prices shown are in Australian Dollars.

TREATMENT ACCEPTANCE
Once a treatment has been purchased or payment for treatment has occurred, you are engaged in a contract that sees you accept the prices and descriptions of the items you have purchased. Once a treatment has been preformed by NEFERTITI SPA, you will receive a receipt of purchase.

PAYMENT INFORMATION
Payment is made on booking your appointment at NEFERTITI SPA. Payment will secure your booking.

INFORMATION ON THE WEBSITE
NEFERTITI SPA aims to keep content as up-to-date and accurate as possible.

NEFERTITI SPA makes no representation, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of the information contained in the website.

NEFERTITI SPA does not accept responsibility for any errors, or omissions in the site contents, although, NEFERTITI SPA will be pleased to correct any errors displayed on our web pages if advised of them.

NEFERTITI SPA reserves the right to change or discontinue any aspect or feature of this website.

NEFERTITI SPA intends to use royalty-free material for the site and not to use any copyrighted material. If this occurs, we will remove it.

NEFERTITI SPA does not accept any liability for any loss or damage suffered (directly or indirectly) by making use of the site’s information. Nor can we guarantee that pages will display correctly in all web browsers or that the website will be online at all times.

NEFERTITI SPA cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may happen when accessing this website. With any Links posted, the onus is on the visitor and NEFERTITI SPA is not responsible in any way for any of their contents.

LEGAL CAPACITY
Some treatments at NEFERTITI SPA utilise medical grade devices and therefore will require written consent, which will be thoroughly outlined and discussed during consultation.

For those that are under eighteen (18) years of age, parent or guardian consent and presence will be required during consultation and treatment.

OUR LIABILITY
We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability for any products supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the products(s) in question.

FORCE MAJEURE
NEFERTITI SPA shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of NEFERTITI SPA, and NEFERTITI SPA shall be entitled to a reasonable extension of time for the performance of such obligations.

GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of NSW, Australia and shall be subject to the non-exclusive jurisdiction of the courts of NSW, Australia.

REFUND & EXCHANGE POLICY

  • No refunds or exchanges on make up or skin care products.
  • No refund will be given for treatments or services rendered.
  • In the event that a client changes their mind and wants to discontinue care. They need to discuss with Nefertiti Spa Health Care Practitioner their needs, concerns & Objections to treatment and what they would like.
  • Unused treatment from a pre-paid multi treatment program  may be exchanged for another service or treatment to the same or lessor value at the discretion of the health care practitioner & only due to an adverse reaction to treatment.
  • A refund may only be provided in the event that the client relocates and is unable to attend, but may opt to gift to another client.

    OTHER TERMS

    The website is provided in the state of Sydney, Australia and conditions of use are subject to Australian law which governs this User Agreement. We do not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances beyond of our control.

For further information, about any of the information in this statement, please contact our management at the email address info@nefertitispa.com.au

Nefertiti Spa Health care practitioners are highly trained and qualified to make the best recommendations to obtain the best outcomes based on clinical experience

It is advised and highly recommended that a full consultation with our health care practitioner takes place before purchasing a treatment program. This will provide a thorough assessment, treatment prioritisation and recommendations.


We cannot guarantee any specific results as every patient is unique and may respond differently to treatment. Our health care practitioners will provide aftercare instructions, however as we cannot manage or monitor compliance, Nefertiti Spa will be fully indemnified

PHONE (02) 8021 8428
MOBILE 0418 888 048